FAQ

Here are your answers to the most frequently asked questions.

Our lab is located at 389 Franklin Avenue, Rockaway, NJ 07866. Please send your sample material to that address.

A properly prepared sample is key to successful analytical results. We require a homogeneous, representative sample that accurately reflects the whole lot. This means your material has been properly processed at a facility and samples were taken correctly. Depending upon the material, we will need 30-to-100-grams of 70-mesh ground material, and we will do the rest.
There are three-reasons:
  1. ISO 17025 Accredited & ISO 9001:2015 Certified: These credentials ensure that our results are accurate and precise. Additionally, all internal processes follow a detailed quality control system that can withstand detailed scrutiny. In simple terms, our credentials equal your peace of mind.
  2. Independent Laboratory: We are a family-owned business with one goal in mind: accuracy. We are laser-focused on delivering precise results based solely upon the scientific truth. We are unbiased, objective, and not swayed by any outside sources.
  3. Customer Focused: We treat our customers like family. We appreciate our worldwide clients who entrust us with the analysis of their precious materials. Our commitment, communication, and dedication to our customers are the foundation of our success.
Processing large amounts of material is not an easy task and comes with many risks. The main liability is the loss of material due to poor handling, quality variations, and possible theft. Any one of these issues can result in financial losses for all parties involved. The small investment of hiring an on-site weighing and sampling representative eliminates these potential threats and demonstrates our commitment to treating your materials as our own. Our on-site representative is your “eyes and ears” at the processing facility. He or she will ensure accuracy, eliminate risk, and keep you informed.
No, they are not the same process and are not interchangeable. They are very different. Loss on Drying (LOD) and Loss on Ignition (LOI) are both analytical techniques that measure the weight change of a particular sample after a heating process has been applied. Even so, they are very different regarding the type of information they provide in relation to the sample. LOD determines the moisture content of a sample by comparing its weight before and after drying. It is a non-specific technique that can also remove other volatile impurities like alcohol.

LOI determines the organic matter content of a sample by measuring the weight loss after heating it to a high temperature. It is commonly used in inorganic analytical chemistry and soil science to analyze minerals and soil.
Our ISO 17025 accreditation and ISO 9001:2015 certification ensure consistently trustworthy results, validating our expertise, quality, and dependability. This international recognition confirms that we meet the highest standards, maintaining rigorous guidelines, procedures, and quality control measures that utilize NIST-traceable standards and trusted methods for accurate analysis.
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